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How to Use a Restaurant Chatbot to Engage With Customers Early last year, a high-level Uber executive named Chris Messina claimed that 2016 would be the year of conversational commerce. Furthermore, for optimizing your customer support and elevating your business, you may want to explore Saufter, which comes with a complimentary 15-day trial. By identifying […]
Chatbots vs Conversational AI: Is There A Difference? So, if you want a chatbot that can automate more complex tasks and interactions, you’ll want to incorporate AI technologies, too. Throughout an interaction, a rule-based chatbot assesses user messages against its rule set, progressing through the decision tree to determine the most appropriate response. The majority […]
